FAQ

Personal Mail Forwarding.

Yes, the Service is available to individuals and businesses alike.

As soon as you have placed the order and payment is made, your Mailbox is available and you can start using our UK Address.

Yes, the UK Address can be checked out on Google Maps.

Yes, all you are doing is using the Address for receiving your Mail.

Your security and privacy is our first concern.

Mail Forwarding

We can send mail across the world.

Yes, we accept small parcels; and large items by arrangement.

We normally send mail out each Friday, but we can send mail out daily, monthly or whatever the client requires.

Yes, just give us your instructions, we will store your mail and send it to you when you want. You just need to book the mail storage service.

You should use your virtual address.

Parcel Forwarding

We can make special arrangements for this service.

Yes we accept card payment over the phone.

Yes, to some countries.

We can make special arrangements for this service.

You can make a Payment using our website or during office hours we are happy to take card payments over the phone.

We typically forward post and parcels within 24-48 hours assuming we have full instruction and have been paid in full.

The cost to send a parcel depends on size, weight and destination.

Payment acknowledgment is sent.

You should use your virtual address to receive parcels or mail.

If requested, when your parcel arrives at our premises, we will contact you. Normally your mail or parcels will be forwarded automatically.

All deliveries should be “Duty Paid” however on instruction from you we will pay for Duty at our end – there will be a handling fee for this.

Yes, we often charge a small fee for repackaging.

UK Virtual Address do not allow use of either the office address nor the residential address above for the purposes of electoral registration. To provide false information in the pursuit of electoral registration is a criminal offence which carries a custodial sentence and/or fine. All such breaches will be reported to Police for investigation.

Documentation from DVLA can of course be received by UK Virtual Address,  DVLA issue appropriate guidance on their website https://www.gov.uk/change-address-driving-licence . Please note that there is a £1000 fine for failing to tell DVLA when a license holders address changes.